LIVE SHOW FAQS Have any questions? Get answers from our frequently asked questions below.
  • When and Where are the live shows ?
  • How can I buy tickets?
  • Where should I buy my tickets from?
  • How much are tickets?
  • How do I arrange to buy tickets for someone requiring accessibility access?
  • Can I buy tickets as a gift?
  • What are the age restrictions?
  • I can’t find my ticket purchase confirmation email?
  • My phone is out of battery so I can’t access my ticket(s)?
  • What if I lose my mobile phone or change my number before the shows?
  • What if my mobile phone was lost or stolen on the day of the show?
  • I can’t go any more and need to sell on my ticket. What do I do?
  • What else are you doing to combat the secondary market?
  • When will we receive our tickets?
  • Are cameras allowed?
  • How early should we turn up?
  • Where does the £1 L.I.V.E Trust levy go from my ticket?
  • Professional cameras (deemed as cameras with removable lenses), video and recording equipment are strictly forbidden. Personal use cameras and smart-phone cameras are fine for the first three live shows on 29th and 30th August, plus 2nd September. The Mystery Show on 3rd September will be a phone-free experience. Use of mobile phones, cameras, or recording devices will not be permitted in the performance space. See more info on question below.
  • Mystery show - phone-free experience