LIVE SHOW FAQS
Have any questions? Get answers from our frequently asked questions below.
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When and Where are the live shows ?
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How can I buy tickets?
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Where should I buy my tickets from?
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How much are tickets?
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How do I arrange to buy tickets for someone requiring accessibility access?
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Can I buy tickets as a gift?
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What are the age restrictions?
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I can’t find my ticket purchase confirmation email?
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My phone is out of battery so I can’t access my ticket(s)?
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What if I lose my mobile phone or change my number before the shows?
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What if my mobile phone was lost or stolen on the day of the show?
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I can’t go any more and need to sell on my ticket. What do I do?
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What else are you doing to combat the secondary market?
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When will we receive our tickets?
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Are cameras allowed?
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How early should we turn up?
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Where does the £1 L.I.V.E Trust levy go from my ticket?
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Mystery show - phone-free experience
Professional cameras (deemed as cameras with removable lenses), video and recording equipment are strictly forbidden. Personal use cameras and smart-phone cameras are fine for the first three live shows on 29th and 30th August, plus 2nd September. The Mystery Show on 3rd September will be a phone-free experience. Use of mobile phones, cameras, or recording devices will not be permitted in the performance space. See more info on question below.